In-Person Courses in April 2026 at Austin Public Library
Join us for two exclusive in-person workshops hosted at the Austin Public Library. Each workshop requires a separate registration. Please note that these in-person workshops are only available to Amigos members.
Book Repair Basics (In-Person, Austin, Texas) – April 29 9:00 AM – 12:00 PM
Preservation expert Rebecca Elder will guide attendees through repair techniques for paper (surface cleaning, mending, tipping in pages) and books (hinge tightening and corner repair) and will provide guidance for setting up a repair workspace, understanding book repair terminology, and engaging a conservator.
This course requires a $75 supply fee as well as at least three hardcover books that can be used to practice book repair techniques. More information on the requirements can be found at Book Repair Basics (In-Person, Austin, Texas) | Amigos Library Services.
Customer Service Basics (In-Person, Austin, Texas) April 29 1:00 PM – 4:00 PM
Join CES Manager Chris Pryor and Library Services Trainer Kyla Hunt in this in-person workshop on Customer Service Basics. This hands-on review of retail customer service skills and techniques will support any interaction with a patron, whether in-person, on the phone, or virtually. Together, attendees will identify barriers to effectively communicating with patrons and develop a strategy for staff to practice their customer service skills.
More information about this session can be found at Customer Service Basics (In-Person, Austin, Texas) | Amigos Library Services.
Adaptive Services for Staff Success: An Amigos Community Conversation
Libraries are continually finding new ways to support staff with diverse cognitive, sensory, and workplace needs, and our next Community Conversation will offer practical guidance to strengthen inclusion in your own environment. On Wednesday, April 9, 2026, from 1:00 to 3:00 p.m. Central, Amigos will host Adaptive Services for Staff Success, a live-only discussion focused on identifying barriers, adjusting workflows, and creating emotionally safe spaces where staff can thrive. The session will explore flexible supervision, effective communication norms, collaboration with Human Resources and accessibility partners, and simple policy or space adjustments that can create meaningful improvements.
Amigos Community Conversations give members the opportunity to engage with peers on timely topics shaping library work today. This session will be led by Dawn Behrend, Associate Dean of Administrative Services at the Thomas G. Carpenter Library at the University of North Florida, and Carmaleta McKinnis-Williams, Equity and Inclusion Program Manager at Austin Public Library. Both bring deep experience supporting staff needs and creating inclusive workplace practices.
Registration is open through April 7 and only open to Amigos members.